In this session we heard the latest insights from The Future Laboratory and Bain & Company. Chris Sanderson of The Future Lab opened the session, examining the luxury consumers of the future with a presentation on their new Tribes Report. The report spotlights 12 affluent consumers who are pioneering an innovative approach to luxury. Challenging what it means to be wealthy, this mindful group of luxury consumers have chosen a lifestyle that prioritises freedom and self-fulfilment over a settled existence. The Bain & Company team then took the stage with an overview on how COVID-19 has impacted consumer trends in the fashion-luxury industry, discussing what's new vs. what is an acceleration of an already ongoing shift of paradigm, what is "here for now" and what "here to stay".